When I first started out in the world of work, managers and directors were a distant and remote set of individuals. The less I saw of them, the more mythological features they took on. In my mind, they became strangely robotic creatures, who were able to manage teams of people and make difficult decisions without ever showing the slightest flicker of emotion. Don’t get me wrong: I had good managers, who took plenty of time to guide me and spend time on my development. But it never felt like they were truly human.