Exactly three years ago today I had classic “new girl” nerves. After almost nine years in a job that I absolutely loved, I was moving to head up the HR function here at Benefex. It was a role that I desperately wanted, but that doesn’t stop the first day in any new job being mildly terrifying. However great the recruitment process, waiting to find out if the reality matches your expectations is always nerve-wracking.
HR teams around the globe have woken up to the importance of creating a stand out employee experience. In the same way that customer experience came to the fore for marketing teams, now, at last, organisations have realised that employee engagement is an outcome, not an action in itself, and that it is your employee experience which will directly drive that engagement. Here at Benefex, we are passionate about helping companies worldwide deliver a stand out experience for their employees.
Today’s blog post is inspired by this great piece (no, he didn’t make me write that!) from Matt Macri-Waller, Benefex Founder and CEO, which focuses on the importance of simplicity when it comes to the employee experience. I wholeheartedly agree. Complexity rarely breeds a great experience for the user.
We live in an increasingly enlightened age. The world of work is almost unrecognisable to how it was fifty years ago. We have remote working. Flexible hours. The gig economy is thriving and employment mobility is higher than it has ever been.
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