Kathryn Kendall

Up Close and Personnel

Month: February 2019

How to ruin your employee experience, in seven easy steps

Google search the phrase “employee experience” and you will find yourself inundated with ways to create a great employee experience at work. Whether it’s your office design, your technology, or the miniature golf course in your kitchen, it’s almost impossible to navigate your way around the internet without finding someone intent on telling you how to make the experience your employees have at work an amazing one.

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Five Reasons Why Email Chains Are Damaging Your Business

We all know those emails, right? The ones that drop into our inbox and fill us with an immediate sense of impending doom. Fifteen people in the ‘To’ field, a further ten in the ‘Cc’ field… and goodness knows how many in the ‘Bcc’ field. From the moment that first mail arrives, you know you’re destined to spend the next couple of hours watching email after email in the chain arrive, circular threads of communication between anyone and everyone who may – or may not – be able to help address the topic in question.

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