Reams and reams has been written about what great looks like when it comes to HR, and the weary HR professional could be forgiven for thinking they’ve taken on something of an impossible task. If you believe everything you read, you’ve got to have superhuman abilities and be able to turn your hand to just about anything. And while there are days in HR in which that’s quite possibly true, the biggest impact is actually made by us doing a more limited number of things really really well. Fifteen years into my HR career… here are the things – not all of which I profess to do brilliantly just yet, by any stretch of the imagination! – which I think transforms competent individuals… into HR legends.

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