Kathryn Kendall

Up Close and Personnel

Author: Kathryn Kendall Page 1 of 12

Of religion… and the Living Wage

Never talk about religion, they say. Well, I’m about to completely ignore that advice… and it’s in honour of Living Wage Week.

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How To Destroy Your Business, In One Easy Step

Okay, so it’s a deliberately provocative title. But it’s grounded in truth, because there’s one simple thing, which all of us have the power to influence… which can literally make or break an organisation.

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Domestic Abuse: Breaking The Silence

I’ve long held the view that the best employers should be more than just a provider of a regular income to their employees. The very best employers and organisations out there are those who go the extra mile, and in doing so, change – and sometimes even save – lives.

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How To Be An HR Legend

Reams and reams has been written about what great looks like when it comes to HR, and the weary HR professional could be forgiven for thinking they’ve taken on something of an impossible task. If you believe everything you read, you’ve got to have superhuman abilities and be able to turn your hand to just about anything. And while there are days in HR in which that’s quite possibly true, the biggest impact is actually made by us doing a more limited number of things really really well. Fifteen years into my HR career… here are the things – not all of which I profess to do brilliantly just yet, by any stretch of the imagination! – which I think transforms competent individuals… into HR legends.

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Why I’m tired of hearing that it’s HR’s fault

What started as an isolated article or post seems to have now become a steady stream. Barely a day goes past where I don’t happen upon some status update, some commentary on employee experience, some so called expert telling me why all of the problems organisations in the twenty-first century are experiencing are HR’s “fault”.

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Why the world of work is simply not changing fast enough

Following a conversation with a friend, I wrote a short LinkedIn status update this week. It was an update that has staggered me, both with the traction it has gained and – very unusually on LinkedIn! – the almost universal consensus from commenters.

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Winning hearts and minds

I confess to always being slightly baffled by the way, the moment we find ourselves inside a workplace environment, half of the basic principles we know and understand about how to conduct human relationships appear to fly out of the window.

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How to ruin your employee experience, in seven easy steps

Google search the phrase “employee experience” and you will find yourself inundated with ways to create a great employee experience at work. Whether it’s your office design, your technology, or the miniature golf course in your kitchen, it’s almost impossible to navigate your way around the internet without finding someone intent on telling you how to make the experience your employees have at work an amazing one.

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Five Reasons Why Email Chains Are Damaging Your Business

We all know those emails, right? The ones that drop into our inbox and fill us with an immediate sense of impending doom. Fifteen people in the ‘To’ field, a further ten in the ‘Cc’ field… and goodness knows how many in the ‘Bcc’ field. From the moment that first mail arrives, you know you’re destined to spend the next couple of hours watching email after email in the chain arrive, circular threads of communication between anyone and everyone who may – or may not – be able to help address the topic in question.

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Ten Things To Do More Of At Work

I kicked off my year on LinkedIn with my list of the top things I think we should all be aiming to do more of in 2019. It gained a huge amount of traction, and so I thought it was worth turning it into a blog post, to expand on each of those ten things in a little more detail, and why I believe they’re so fundamental when it comes to delivering business success.

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