Google search the phrase “employee experience” and you will find yourself inundated with ways to create a great employee experience at work. Whether it’s your office design, your technology, or the miniature golf course in your kitchen, it’s almost impossible to navigate your way around the internet without finding someone intent on telling you how to make the experience your employees have at work an amazing one.
I kicked off my year on LinkedIn with my list of the top things I think we should all be aiming to do more of in 2019. It gained a huge amount of traction, and so I thought it was worth turning it into a blog post, to expand on each of those ten things in a little more detail, and why I believe they’re so fundamental when it comes to delivering business success.
Tuesday of this week was my birthday. I marked it by taking a day out of the office. Every employee who works for Benefex is given their birthday as an additional day off – it’s not taken from their annual leave allowance, it’s an additional day on top of that. We do it because we don’t believe anyone should have to work on their birthday (unless they want to!).
Absence management is one of those processes that gives HR a bad name. We know that historically HR has been seen as reactive, caught up in compliance and red tape. Nowhere is this more true than when it comes to absence management; there are countless examples of HR taking employees to task over their absence record, invoking disciplinary action and even dismissing individuals for the “crime” of too many days away from the office.
One of the questions I’m most asked is how I manage to balance a full-time job with taking care of my young family. The irony of the word ‘balance’ is not lost on me, as for me it’s never been about balance. My work responsibilities don’t stop the moment I leave the office, and similarly my home life doesn’t switch off between the hours of nine and five. If you look at those individuals who are successfully combining a demanding role in the office with a demanding role at home, it’s unlikely that they’re seeking to ‘balance’ their home life against work. Success comes when we stop thinking about ‘balance’, and start thinking about ‘integration’.
It’s been an exciting few weeks at Benefex, with the launch of our new Recognition app, which this week we rolled out internally for all of our employees to use. We’ve been huge fans of peer to peer recognition for a number of years now, and having the opportunity to now deliver this via our own software was a pretty landmark moment for us.
It might still only be the second week of November, but for most employees there is just one more pay day before Christmas. While talking about the festive season this early might be seen as overkill, we all need to be aware that, for a number of employees within our organisations, Christmas will already be very much playing on their minds… and not for the reasons you might think, either.
HR teams around the globe have woken up to the importance of creating a stand out employee experience. In the same way that customer experience came to the fore for marketing teams, now, at last, organisations have realised that employee engagement is an outcome, not an action in itself, and that it is your employee experience which will directly drive that engagement. Here at Benefex, we are passionate about helping companies worldwide deliver a stand out experience for their employees.
Today’s blog post is inspired by this great piece (no, he didn’t make me write that!) from Matt Macri-Waller, Benefex Founder and CEO, which focuses on the importance of simplicity when it comes to the employee experience. I wholeheartedly agree. Complexity rarely breeds a great experience for the user.
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