Kathryn Kendall

Up Close and Personnel

Category: Employee experience

It’s The Little Things

Tuesday of this week was my birthday. I marked it by taking a day out of the office. Every employee who works for Benefex is given their birthday as an additional day off – it’s not taken from their annual leave allowance, it’s an additional day on top of that. We do it because we don’t believe anyone should have to work on their birthday (unless they want to!).

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Absence Management: Giving HR A Bad Name

Absence management is one of those processes that gives HR a bad name. We know that historically HR has been seen as reactive, caught up in compliance and red tape. Nowhere is this more true than when it comes to absence management; there are countless examples of HR taking employees to task over their absence record, invoking disciplinary action and even dismissing individuals for the “crime” of too many days away from the office.

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Spinning Plates: 5 Top Tips For An Effective Home and Work Life Integration

 One of the questions I’m most asked is how I manage to balance a full-time job with taking care of my young family. The irony of the word ‘balance’ is not lost on me, as for me it’s never been about balance. My work responsibilities don’t stop the moment I leave the office, and similarly my home life doesn’t switch off between the hours of nine and five. If you look at those individuals who are successfully combining a demanding role in the office with a demanding role at home, it’s unlikely that they’re seeking to ‘balance’ their home life against work. Success comes when we stop thinking about ‘balance’, and start thinking about ‘integration’.

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Two Little Words

It’s been an exciting few weeks at Benefex, with the launch of our new Recognition app, which this week we rolled out internally for all of our employees to use. We’ve been huge fans of peer to peer recognition for a number of years now, and having the opportunity to now deliver this via our own software was a pretty landmark moment for us.

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Mince Pies and Money Worries: The Festive Financial Season

It might still only be the second week of November, but for most employees there is just one more pay day before Christmas. While talking about the festive season this early might be seen as overkill, we all need to be aware that, for a number of employees within our organisations, Christmas will already be very much playing on their minds… and not for the reasons you might think, either.

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Employee Experience: The Impact of Email

HR teams around the globe have woken up to the importance of creating a stand out employee experience. In the same way that customer experience came to the fore for marketing teams, now, at last, organisations have realised that employee engagement is an outcome, not an action in itself, and that it is your employee experience which will directly drive that engagement. Here at Benefex, we are passionate about helping companies worldwide deliver a stand out experience for their employees.

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Keeping It Simple: Why Less Can Very Often Be More

Today’s blog post is inspired by this great piece (no, he didn’t make me write that!) from Matt Macri-Waller, Benefex Founder and CEO, which focuses on the importance of simplicity when it comes to the employee experience. I wholeheartedly agree. Complexity rarely breeds a great experience for the user.

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