Kathryn Kendall

Up Close and Personnel

Tag: culture (Page 1 of 6)

Why I’m tired of hearing that it’s HR’s fault

What started as an isolated article or post seems to have now become a steady stream. Barely a day goes past where I don’t happen upon some status update, some commentary on employee experience, some so called expert telling me why all of the problems organisations in the twenty-first century are experiencing are HR’s “fault”.

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How to ruin your employee experience, in seven easy steps

Google search the phrase “employee experience” and you will find yourself inundated with ways to create a great employee experience at work. Whether it’s your office design, your technology, or the miniature golf course in your kitchen, it’s almost impossible to navigate your way around the internet without finding someone intent on telling you how to make the experience your employees have at work an amazing one.

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Five Reasons Why Email Chains Are Damaging Your Business

We all know those emails, right? The ones that drop into our inbox and fill us with an immediate sense of impending doom. Fifteen people in the ‘To’ field, a further ten in the ‘Cc’ field… and goodness knows how many in the ‘Bcc’ field. From the moment that first mail arrives, you know you’re destined to spend the next couple of hours watching email after email in the chain arrive, circular threads of communication between anyone and everyone who may – or may not – be able to help address the topic in question.

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A Christmas Wish: Thinking The Best

My Christmas blog post this year is a well overdue one; having checked back on the dates it seems it’s been almost two months since I last blogged. There are no excuses other than the usual ones of there always being something else taking priority. Which is ironic, given what I wanted to write about, ahead of Christmas, is arguably one of the most important things for any of us to remember within our respective workplaces.

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Why There’s No “I” In Policy

When I first started out working out in HR, I was told that there needed to be a policy for everything. A policy for managing absences. A policy for holidays. A policy for dress code. A policy for adverse weather. I even once wrote a policy to respond to the very specific strain of swine flu that was sweeping the nation at the time.

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A Cultural/Performance Mismatch: Dealing With High Performers Who Don’t Want To Get “On The Bus”

We know that culture matters. As our workplaces evolve, so too does the increasing focus we put on cultural behaviours within our organisations. When we think of our stand out performers within the business, it’s likely that the first names which come to mind are those who are vocal advocates for our culture.

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The Interview Process: Remembering Our Human Sides

 When I first started out in HR, interviewing seemed like something of a black art to me. While there are days that it undoubtedly still does! – I like to think that over the years I have been able to disperse some of the smoke and mirrors around what an interview process that delivers results needs to look like.

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Delivery: Doing It Right

There’s a lot of focus these days in organisations on delivering. Quite right, too. Not before time, we are moving away from the era where performance was judged on hours spent at one’s desk, and to a far more enlightened and productive age, where our stand out performers are those who are seen to be consistently delivering tangible outputs and achieving goals, regardless of the amount of time they spend in the office.

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Why Flexible Working Is Good For Everyone

When you think of flexible working, what kind of employee demographic comes to mind? Working parents? Likely primarily mothers? If so, you wouldn’t be alone. Historically, flexible working has very much been seen as the domain of those employees with childcare responsibilities to work around. With the majority of primary carers still being mums rather than dads, it is easy to see how flexible working can have been dismissed by organisations as something which is required by the few, not the many.

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Two Little Words

It’s been an exciting few weeks at Benefex, with the launch of our new Recognition app, which this week we rolled out internally for all of our employees to use. We’ve been huge fans of peer to peer recognition for a number of years now, and having the opportunity to now deliver this via our own software was a pretty landmark moment for us.

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