Kathryn Kendall

Up Close and Personnel

Tag: employee experience (Page 1 of 3)

It’s The Little Things

Tuesday of this week was my birthday. I marked it by taking a day out of the office. Every employee who works for Benefex is given their birthday as an additional day off – it’s not taken from their annual leave allowance, it’s an additional day on top of that. We do it because we don’t believe anyone should have to work on their birthday (unless they want to!).

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A Cultural/Performance Mismatch: Dealing With High Performers Who Don’t Want To Get “On The Bus”

We know that culture matters. As our workplaces evolve, so too does the increasing focus we put on cultural behaviours within our organisations. When we think of our stand out performers within the business, it’s likely that the first names which come to mind are those who are vocal advocates for our culture.

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Absence Management: Giving HR A Bad Name

Absence management is one of those processes that gives HR a bad name. We know that historically HR has been seen as reactive, caught up in compliance and red tape. Nowhere is this more true than when it comes to absence management; there are countless examples of HR taking employees to task over their absence record, invoking disciplinary action and even dismissing individuals for the “crime” of too many days away from the office.

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How To Help Your Manager Help You

There are a number of articles and blog posts which target line managers: top tips on how to become a better people manager. There are far fewer pieces written on how to help your manager help you.

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Spinning Plates: 5 Top Tips For An Effective Home and Work Life Integration

 One of the questions I’m most asked is how I manage to balance a full-time job with taking care of my young family. The irony of the word ‘balance’ is not lost on me, as for me it’s never been about balance. My work responsibilities don’t stop the moment I leave the office, and similarly my home life doesn’t switch off between the hours of nine and five. If you look at those individuals who are successfully combining a demanding role in the office with a demanding role at home, it’s unlikely that they’re seeking to ‘balance’ their home life against work. Success comes when we stop thinking about ‘balance’, and start thinking about ‘integration’.

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Death By Emails

Last week I ran into a problem with my emails. A Microsoft glitch meant that not only did I temporarily lose a large number of them, I was also unable to access Outlook for periods of time.

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Why Flexible Working Is Good For Everyone

When you think of flexible working, what kind of employee demographic comes to mind? Working parents? Likely primarily mothers? If so, you wouldn’t be alone. Historically, flexible working has very much been seen as the domain of those employees with childcare responsibilities to work around. With the majority of primary carers still being mums rather than dads, it is easy to see how flexible working can have been dismissed by organisations as something which is required by the few, not the many.

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How To Be A Great Employee

Search for literature and guidance on how to be a great manager, and you will be spoilt for choice. If you’ve ever gone to look for advice on how to be a great employee though… you might find it’s a very different story.

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Two Little Words

It’s been an exciting few weeks at Benefex, with the launch of our new Recognition app, which this week we rolled out internally for all of our employees to use. We’ve been huge fans of peer to peer recognition for a number of years now, and having the opportunity to now deliver this via our own software was a pretty landmark moment for us.

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It’s Not When You Do It, Or Where You Do It… It’s What You Do That Matters

For some time now, there’s been a concerning trend which has been emerging. It’s apparent whenever you scroll through LinkedIn, read industry articles which talk about how the brightest and the best got to where they are today, or even have a conversation with friends about how their organisations work.

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