Kathryn Kendall

Up Close and Personnel

Tag: employee experience (Page 1 of 3)

How to ruin your employee experience, in seven easy steps

Google search the phrase “employee experience” and you will find yourself inundated with ways to create a great employee experience at work. Whether it’s your office design, your technology, or the miniature golf course in your kitchen, it’s almost impossible to navigate your way around the internet without finding someone intent on telling you how to make the experience your employees have at work an amazing one.

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Ten Things To Do More Of At Work

I kicked off my year on LinkedIn with my list of the top things I think we should all be aiming to do more of in 2019. It gained a huge amount of traction, and so I thought it was worth turning it into a blog post, to expand on each of those ten things in a little more detail, and why I believe they’re so fundamental when it comes to delivering business success.

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A Christmas Wish: Thinking The Best

My Christmas blog post this year is a well overdue one; having checked back on the dates it seems it’s been almost two months since I last blogged. There are no excuses other than the usual ones of there always being something else taking priority. Which is ironic, given what I wanted to write about, ahead of Christmas, is arguably one of the most important things for any of us to remember within our respective workplaces.

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It’s The Little Things

Tuesday of this week was my birthday. I marked it by taking a day out of the office. Every employee who works for Benefex is given their birthday as an additional day off – it’s not taken from their annual leave allowance, it’s an additional day on top of that. We do it because we don’t believe anyone should have to work on their birthday (unless they want to!).

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A Cultural/Performance Mismatch: Dealing With High Performers Who Don’t Want To Get “On The Bus”

We know that culture matters. As our workplaces evolve, so too does the increasing focus we put on cultural behaviours within our organisations. When we think of our stand out performers within the business, it’s likely that the first names which come to mind are those who are vocal advocates for our culture.

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Absence Management: Giving HR A Bad Name

Absence management is one of those processes that gives HR a bad name. We know that historically HR has been seen as reactive, caught up in compliance and red tape. Nowhere is this more true than when it comes to absence management; there are countless examples of HR taking employees to task over their absence record, invoking disciplinary action and even dismissing individuals for the “crime” of too many days away from the office.

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How To Help Your Manager Help You

There are a number of articles and blog posts which target line managers: top tips on how to become a better people manager. There are far fewer pieces written on how to help your manager help you.

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Spinning Plates: 5 Top Tips For An Effective Home and Work Life Integration

 One of the questions I’m most asked is how I manage to balance a full-time job with taking care of my young family. The irony of the word ‘balance’ is not lost on me, as for me it’s never been about balance. My work responsibilities don’t stop the moment I leave the office, and similarly my home life doesn’t switch off between the hours of nine and five. If you look at those individuals who are successfully combining a demanding role in the office with a demanding role at home, it’s unlikely that they’re seeking to ‘balance’ their home life against work. Success comes when we stop thinking about ‘balance’, and start thinking about ‘integration’.

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Death By Emails

Last week I ran into a problem with my emails. A Microsoft glitch meant that not only did I temporarily lose a large number of them, I was also unable to access Outlook for periods of time.

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Why Flexible Working Is Good For Everyone

When you think of flexible working, what kind of employee demographic comes to mind? Working parents? Likely primarily mothers? If so, you wouldn’t be alone. Historically, flexible working has very much been seen as the domain of those employees with childcare responsibilities to work around. With the majority of primary carers still being mums rather than dads, it is easy to see how flexible working can have been dismissed by organisations as something which is required by the few, not the many.

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