Kathryn Kendall

Up Close and Personnel

Tag: employee experience (Page 1 of 2)

When Silence Is Golden: The Power of Listening in a World of White Noise

We live in a 24/7, “always on” society. The boundaries between our home and personal lives are more blurred than ever before. With the rise of the internet and its plethora of social networks, there is barely a second in any given day when we are not being bombarded with information, communications and a blur of white noise.

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Happy Benefex-ary To Me!

Exactly three years ago today I had classic “new girl” nerves. After almost nine years in a job that I absolutely loved, I was moving to head up the HR function here at Benefex. It was a role that I desperately wanted, but that doesn’t stop the first day in any new job being mildly terrifying. However great the recruitment process, waiting to find out if the reality matches your expectations is always nerve-wracking.

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Employee Experience: The Impact of Email

HR teams around the globe have woken up to the importance of creating a stand out employee experience. In the same way that customer experience came to the fore for marketing teams, now, at last, organisations have realised that employee engagement is an outcome, not an action in itself, and that it is your employee experience which will directly drive that engagement. Here at Benefex, we are passionate about helping companies worldwide deliver a stand out experience for their employees.

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Keeping It Simple: Why Less Can Very Often Be More

Today’s blog post is inspired by this great piece (no, he didn’t make me write that!) from Matt Macri-Waller, Benefex Founder and CEO, which focuses on the importance of simplicity when it comes to the employee experience. I wholeheartedly agree. Complexity rarely breeds a great experience for the user.

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Performance Management, And Getting It Right

One of the things I’ve loved about writing this blog has been hearing from readers who have come forward with suggestions for topics. Today’s post is inspired by one of our clients here at Benefex, who was interested to hear my views on approaches to performance management.

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HR: The Dawn of a New Era

employee experience

Today’s blog post was inspired by a fantastic article I read recently. The article in question contained insight from a number of HR professionals who had progressed to become CEOs, and the things they learnt along the way.

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Home Is Where The Heart Is – A Sense of Belonging

Time for a bit of theory. Let’s pull up some Maslow, shall we? If we’re honest, for most of us, it’s probably one of the only theoretical models which has really stuck in our head. This is likely for a couple of reasons. One, it’s pretty darn straightforward, compared to a lot of the models out there which you need a PhD in to even begin to be able to get your head around them. And two, it’s directly relevant to every single one of us.

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Delivering Value: A Roll Out Programme

Following on from my recent blog on the Value of Values, I wanted to write a series of blog posts talking about the roll out of our new values here at Benefex.

The first and most obvious question you might ask is, why the change? If you already have a set of values in place, why look to change them?

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The Long Goodbye: Taking Notice of Notice Periods

notice of notice period

 Partings are a fact of life, and never more so than within the workplace, given on average, we change jobs ten to fifteen times over the course of our career.

While there are the odd occasions when employees will leave without notice, in the vast majority of instances there is a notice period to be worked out – typically anything from a single day up until six months, or even longer.

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What’s In A Name? – The Rise And Fall Of The Human Resources Department

human resources

Over the last few decades, the function once almost exclusively known as Personnel has gradually rebranded itself as the Human Resources department. Theories abound as to the reasons why: anything from an increasing US influence to a desire to demonstrate a harder edge and move away from the ‘tea and tissues’ stereotype.

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