Kathryn Kendall

Up Close and Personnel

Tag: objectives

Delivery: Doing It Right

There’s a lot of focus these days in organisations on delivering. Quite right, too. Not before time, we are moving away from the era where performance was judged on hours spent at one’s desk, and to a far more enlightened and productive age, where our stand out performers are those who are seen to be consistently delivering tangible outputs and achieving goals, regardless of the amount of time they spend in the office.

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Defining Your Culture: Making It Real

In my next blog in my series on Culture, Engagement and Business Objectives, I want to look at how we really start to define our culture.

The HR press have done culture no favours. It is all too frequently described as this almost ethereal concept, impossible to pin down and to objectively define. Consequently, there is a very real risk that it becomes perceived as some fluffy whim which should sit firmly – and solely – within HR’s domain.

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Culture, Engagement and Business Objectives: A Model

In the last blog post in this series I talked about my personal experiences of the impact culture can have on engagement, and therefore the delivery of business objectives. Following on from this, I want to now look at how these fit together in a model, and how the relationship between them is driven.

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Culture, Engagement, And Their Impact On Business Objectives

 I spoke last week at the Executive Leaders’ Network conference, on the topics of culture, engagement, and how they can help to drive business objectives. I thought I would share across a series of blog posts some of the topics I explored, and how they translate back from theory into practise.

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Strategy and Housekeeping: Year End Priorities

strategy

As the end of year approaches at pace, in between the Christmas festivities it might be time to think about getting your HR house in order.

Most of us will have started the year with some sort of plan of action in the form of our HR strategy. Precisely what that strategy looks like will vary dramatically – anything from a formal strategy document to a roughly drawn out to do list! Either way, it will have outlined our target areas of focus for the year.

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Bringing Your Corporate Values To Life

values

Pick any organisation you like, and the chances are that, alongside their mission statement and corporate vision, they will have a set of core company values. Each business will try and spin these in a slightly different way in order to give the illusion of originality, but the fact is that they will all ultimately be saying the same thing: ‘Follow these guiding principles and we will achieve our organisational goals.’

Sounds pretty compelling, no? A set of guidelines which, if followed, lead to the assured achievement of objectives? It’s no wonder corporate values have become a key topic of discussion around the boardroom table.

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What Does The HR Department Actually Do?

HR function

If someone told you that they were a doctor, you’d probably have at least a vague idea of what they did. Likewise if someone told you they were a gardener, or a taxi driver, or a high court judge. You might not be able to describe their day to day activities in any level of detail, but you could broadly outline the overriding objective of their role. ‘You make people better.’ ‘You plant things.’ ‘You decide who’s going to go to prison.’ Simplistic, but you get the idea.

When it comes to HR, however, I’ve discovered it’s not quite so easy. Respond to the classic dinner party ice breaker of ‘So, what do you do?’, and your reply of ‘I work in HR’ is likely to be met with at best vague recognition, at worst a totally blank stare. Turns out, while most of us have heard of the HR department, not many of us know what it actually does.

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How To Be An Awesome Line Manager

manager star

In a previous post, I talked about the importance of structured management development programmes when it comes to equipping individuals who may be promoted into management roles to really deliver results. For me, such programmes are vital when it comes to ensuring managers are truly effective within their roles and are delivering value against the business objectives.

What happens, though, if you don’t have access to formal management training? Perhaps you’re brand new to management, and are yet to have an opportunity to get through the training. Perhaps your organisation doesn’t yet offer a structured management development programme. Regardless, I believe there are a number of small yet critical things which every single one of us can do as a line manager, which will transform the experience of the employees we have responsibility for.

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What Makes An Engaging Place To Work?

Employee engagement

It’s the million dollar question, isn’t it? What makes an engaging place to work? How do we design the utopian workplace which maximises employee engagement, and therefore business output?

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How Can I Enforce My Organisational Culture?

Culture and cake

If you’ve read the previous blog post I wrote on culture, you’ll know that a motivating culture is something I think is pretty fundamental when it comes to providing your employees with a great working experience and delivering against business objectives.

The obvious question therefore is, if my organisation doesn’t have the culture I believe is right to achieve this, can I just turn around as an HR professional and enforce it? Can I simply stand up in front of my employees and tell them that from now on, this is the way things are going to be around here?

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